TheGiftCastle.com
support@thegiftcastle.com
FAQ

 

 

  • How Do I Place An Order?
  • How Long Will It Take To Get My Items?
  • Is It Safe To Order From Your Site?
  • How Will I Know If My Order Has Been Received?
  • What Is Your Privacy Policy
  • How Do I Place An Order?

    It`s easy and secure! Simply browse trough our site and when you see an item you like, click on the "Buy" button to place the item in your cart. Continue shopping as long as you like. When you are ready to check out, just click on the "Checkout"  button on any of the product pages, OR click on the "View Cart" button on the top menu of any page, and follow the simple instructions from there. If you have any questions or difficulties, feel free to e-mail us.


    How Long Will It Take To Get My Items?

    In most cases, shipping will take 7-10 days.


    Is It Safe To Order From Your Site?

    Ordering from Thegiftcastle.com is as secure as using a credit card to buy dinner in a restaurant. We employ industry standard secure data encryption technology - 128 -bit Secure Sockets Layer (SSL) protocool - to keep your information private.


    How Will I Know If My Order Has Been Received?

    If you provide us with a valid e-mail adress when you check out, you will automatically receive an e-mail comfirmation of your order. If for any reason you have made a mistake on your order, just let us know as soon as possible and we will resolve the issue.


    What Is Your Privacy Policy

    Any information you provide to us is only used to fulfill your order. It is not shared with any person, entity or third party that is not involved in filling your order. Period.


               

    Home | FAQ | Indoor Fountains | Outdoor Fountains | Glowing Globes | Celebrate America | Contact us